---
title: 1021: Escalation handling invalid | API Docs
description: Escalation handling invalid
---

Escalation handling invalid. This is an HTTP 422: the request parsed but a value is not acceptable.

## Troubleshooting

- Check this endpoint’s request schema in the API reference; `param` in the response names the exact field at fault.
- Use an official SDK, which enforces required fields and types before the call is made.