---
title: 3003: the server could not encode this frame | API Docs
description: the server could not encode this frame
---

the server could not encode this frame. This is an HTTP 500: something on our side failed.

## Troubleshooting

- Retry with exponential backoff: this is our failure, not your request’s.
- Quote `request_id` (and `trace_id` when present) if the failure persists.