---
title: 1024: Template refused. | API Docs
description: The channel refused the template.
---

**HTTP status:** `422`.

The template was submitted and the channel refused it (content policy, category or component rules). The refusal reason is in message.

## Troubleshooting

- Revise the template per the message and submit again under a new name if the refusal was permanent.

## Related

- [Templates guide](/channel/whatsapp/guides/templates/index.md)
- [Sending a message](/channel/whatsapp/api/resources/chats/subresources/messages/methods/send/index.md)