---
title: 2005: Not permitted. | API Docs
description: This credential may not perform this operation.
---

**HTTP status:** `403`.

The key is valid but is not permitted to perform this operation or act on this resource (for example a sandbox key on a live resource).

## Troubleshooting

- Confirm the key’s livemode matches the resource and that it belongs to the account that owns the resource.

## Related

- [Authentication](/channel/whatsapp/getting-started/authentication/index.md)