---
title: 3011: Template asset unavailable. | API Docs
description: The template's media header could not be prepared.
---

**HTTP status:** `503`.

Preparation of the template’s media asset was exhausted or its dependency did not answer. Nothing was submitted.

## Troubleshooting

- Retry the unchanged submission later; if it persists, upload the asset again and contact support with the request\_id.

## Related

- [Templates](/channel/whatsapp/api/resources/templates/index.md)