---
title: 3012: Template channel unavailable. | API Docs
description: The template channel dependency did not answer.
---

**HTTP status:** `503`.

The template could not be submitted or read because the channel did not respond. Nothing was submitted.

## Troubleshooting

- Retry the same request with bounded backoff; nothing was recorded.
- If it persists, contact support and quote the request\_id.

## Related

- [Templates](/channel/whatsapp/api/resources/templates/index.md)