---
title: 3020: Rate not configured. | API Docs
description: No applicable rate is configured for this send.
---

**HTTP status:** `503`.

The rate catalog has no rate that applies to this account and send, so the service fails closed rather than sending unpriced traffic. Only operator action can clear it.

## Troubleshooting

- Contact support rather than retrying; retries return the same answer until a rate is assigned.