--- title: 2008: Recipient not allowed | API Docs description: Recipient is not in the allowed list for this account. --- Recipient is not in the allowed list for this account. This is an HTTP 403 error indicating you cannot send messages to this recipient. ## Troubleshooting - In sandbox mode, recipients must message you first before you can send to them ## Related - [Sending messages](/guides/messaging/sending-messages/index.md) - [Debugging](/guides/platform/debugging/index.md)