---
title: 2012: Contact card not found | API Docs
description: No active contact card was found for this phone number.
---

No active contact card was found for this phone number. This is an HTTP 404 error indicating there is no contact card associated with the phone number you specified.

## Troubleshooting

- Verify the phone number is in E.164 format and matches a line assigned to your account.
- Create a contact card for this number before trying to retrieve or update it — see [Contact Cards](/guides/contact-cards/index.md).

## Related

- [Contact Cards](/guides/contact-cards/index.md)
- [Debugging](/guides/platform/debugging/index.md)