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4007: Messaging service reported a send failure

The underlying messaging service rejected or failed the send.

The underlying messaging service rejected or failed the send. Delivered asynchronously as a message.failed webhook. Unlike a timeout, the service actively reported that this message did not go out. Failures of this class were previously reported under the generic 4001.

  • Retry the message; transient service-side failures are common
  • Verify the recipient address is valid and reachable
  • If failures persist for one recipient, try a different preferred_service