Webhooks
Real-time event notifications for messages, reactions, chats, and more.
Webhook Subscriptions allow you to receive real-time notifications when events occur on your account.
Configure webhook endpoints to receive events such as messages sent/received, delivery status changes, reactions, typing indicators, and more.
Failed deliveries (5xx, 429, network errors) are retried up to 10 times over ~25 minutes with exponential backoff. Each event includes a unique ID for deduplication.
Webhook Headers
All webhook requests include two sets of headers. If you have an existing integration
using the X-Webhook-* headers, nothing changes — those headers are still sent on
every delivery and work exactly as before. The new webhook-* headers follow the
Standard Webhooks specification.
You can safely ignore them if your current verification code works and you don’t want to use this convention.
Standard Webhooks Headers (Recommended)
Used by our SDK and any Standard Webhooks library.
| Header | Description |
|---|---|
webhook-id | Unique event identifier (use as idempotency key) |
webhook-timestamp | Unix timestamp (seconds) when the webhook was sent |
webhook-signature | Standard Webhooks signature (v1,{base64} format) |
Legacy Headers (Deprecated)
Still sent on every delivery for backwards compatibility. Existing verification code using these headers continues to work — no changes required.
| Header | Description |
|---|---|
X-Webhook-Event | (deprecated) Event type (e.g., message.sent) |
X-Webhook-Subscription-ID | (deprecated) Webhook subscription ID |
X-Webhook-Timestamp | (deprecated) Unix timestamp (seconds) |
X-Webhook-Signature | (deprecated) HMAC-SHA256 signature (hex-encoded) |
Signing Secrets
Signing secrets use the Standard Webhooks format: a whsec_ prefix followed
by base64-encoded random bytes (e.g., whsec_MfKQ9r8GKYqrTwjUPD8ILPZIo2LaLaSw7Jxx2Oll+OE=).
Strip the whsec_ prefix and base64-decode the remainder to get the raw key bytes.
Verifying Webhook Signatures
Webhooks are signed following the Standard Webhooks specification. You can use any Standard Webhooks library to verify signatures, or implement verification manually:
Signed content: {webhook-id}.{webhook-timestamp}.{body}
Verification Steps:
- Extract the
webhook-id,webhook-timestamp, andwebhook-signatureheaders - Reject if the timestamp is more than 5 minutes old (replay protection)
- Get the raw request body bytes (do not parse and re-serialize)
- Construct signed content:
"{webhook-id}.{webhook-timestamp}.{body}" - Strip the
whsec_prefix from your secret and base64-decode to get key bytes - Compute HMAC-SHA256 using the key bytes over the signed content
- Base64-encode the result and compare with the value after
v1,inwebhook-signature - Use constant-time comparison to prevent timing attacks
Example (Python):
import base64, hmac, hashlib
def verify_webhook(secret, body, headers):
msg_id = headers['webhook-id']
timestamp = headers['webhook-timestamp']
signature = headers['webhook-signature']
secret_str = secret.removeprefix('whsec_')
key = base64.b64decode(secret_str)
signed_content = f"{msg_id}.{timestamp}.{body}"
expected = base64.b64encode(
hmac.new(key, signed_content.encode(), hashlib.sha256).digest()
).decode()
for sig in signature.split(' '):
if sig.startswith('v1,') and hmac.compare_digest(expected, sig[3:]):
return True
return False
Example (Node.js):
const crypto = require('crypto');
function verifyWebhook(secret, rawBody, headers) {
const msgId = headers['webhook-id'];
const timestamp = headers['webhook-timestamp'];
const signature = headers['webhook-signature'];
const secretStr = secret.startsWith('whsec_') ? secret.slice(6) : secret;
const keyBytes = Buffer.from(secretStr, 'base64');
const signedContent = `${msgId}.${timestamp}.${rawBody}`;
const expected = crypto
.createHmac('sha256', keyBytes)
.update(signedContent)
.digest('base64');
return signature.split(' ').some(sig => {
if (!sig.startsWith('v1,')) return false;
try {
return crypto.timingSafeEqual(
Buffer.from(expected, 'base64'),
Buffer.from(sig.slice(3), 'base64')
);
} catch { return false; }
});
}
Security Best Practices:
- Reject webhooks with timestamps older than 5 minutes to prevent replay attacks
- Always use constant-time comparison for signature verification
- Store your signing secret securely (e.g., environment variable, secrets manager)
- Return a 2xx status code quickly, then process the webhook asynchronously
Setting up webhooks
Section titled “Setting up webhooks”Create a webhook subscription to start receiving events. Each subscription targets a URL you own, filters to the events you care about, and returns a signing secret you use to verify inbound requests. See Webhook Subscriptions for the full subscription lifecycle — create, list, retrieve, update, delete, and phone-number filtering.
Webhook versioning
Section titled “Webhook versioning”Webhook payloads are versioned using dates. Specify a version by adding ?version=YYYY-MM-DD to your subscription URL:
https://your-server.com/webhook?version=2026-02-03| Subscription created | Webhook version |
|---|---|
| Before 2026-02-03 | 2025-01-01 |
| 2026-02-03 or later | 2026-02-03 |
If no version is specified, the subscription uses the latest available version at creation time.
Tip: Always specify a version explicitly to avoid unexpected payload format changes.
Verifying signatures with an SDK
Section titled “Verifying signatures with an SDK”The Verifying Webhook Signatures section above describes the Standard Webhooks signing scheme and how to verify it manually. If you use one of our SDKs, you don’t have to: webhooks.unwrap() does it for you — it checks the signature headers, throws if the signature is invalid, and returns the typed, discriminated event. Provide your signing secret via the LINQ_WEBHOOK_SECRET environment variable (or pass it to the client). Always pass the raw request body — not parsed JSON — so the signature matches.
import LinqAPIV3 from '@linqapp/sdk';
// webhookSecret defaults to process.env.LINQ_WEBHOOK_SECRETconst client = new LinqAPIV3();
// In your webhook handler:const event = client.webhooks.unwrap(rawBody, { headers: req.headers });// Throws on an invalid signature. `event` is fully typed.from linq import LinqAPIV3
# webhook_secret defaults to os.environ["LINQ_WEBHOOK_SECRET"]client = LinqAPIV3()
# In your webhook handler:event = client.webhooks.unwrap(raw_body, headers=request.headers)# Raises on an invalid signature. `event` is fully typed.import "github.com/linq-team/linq-go" // imported as linqgo
// reads LINQ_WEBHOOK_SECRET from the environmentclient := linqgo.NewClient()
// In your webhook handler:event, err := client.Webhooks.Unwrap(rawBody, req.Header)// err is non-nil on an invalid signature. event is the typed payload union.Delivery guarantees
Section titled “Delivery guarantees”| Guarantee | Value |
|---|---|
| Response timeout | 10 seconds |
| Retry attempts | 10 per endpoint |
| Retry backoff | Exponential with jitter, capped at 10 minutes |
| Total retry window | ~25 minutes |
| Delivery model | At-least-once (duplicates possible) |
Retried: HTTP 5xx, HTTP 429, connection timeout, connection refused. Not retried: HTTP 4xx (except 429), DNS failures, invalid hostnames.
Your endpoint should:
- Return
200quickly — process asynchronously if needed - Verify the signature using your subscription’s signing secret
- Deduplicate using
event_id - Be idempotent
Related
Section titled “Related”- Webhook Subscriptions — create, list, update, delete subscriptions
- Webhook Events — full event list, shared envelope, and representative payloads
- API Reference: Webhook Events
- API Reference: Webhook Subscriptions