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2xxx — Resource Errors

2056: Nothing readable.

The chat's unread messages cannot be marked as read.

HTTP status: 409.

A mark-as-read command was refused because every unread inbound message on this chat is of a type that cannot be marked read, such as a message type this API does not support. No read command was accepted. A chat with no unread inbound message at all answers nothing_unread instead.

  • Nothing is owed on these messages; send a read command again after the customer’s next supported message, which it will target.
  • Read the chat’s transcript (GET /v1/chats/{chat}/events) to see which unread messages are unsupported.