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4xxx — Delivery Errors

4008: Tier quota exceeded.

The 24-hour new-conversation quota is exhausted.

HTTP status: 422 or 429, depending on the request.

The channel limits how many distinct customers a new conversation may be started with in a moving 24-hour period, and this template send would exceed it. With a known retry instant the response is 429 with Retry-After and error.retry_after (a minimum wait); without one it is 422. Nothing was journaled.

  • Wait at least error.retry_after seconds when present; replies inside an open customer window are not counted.